#19: Q&A with Vince Kwok, Self-serving bias,…

People tend to attribute success to their own abilities and efforts, but blame external factors for their failures. This is an interesting one, as it is related to ego and protecting it from threats. An example I was “lucky” to witness in a workplace was when a manager (from another team) was taking all the credit for the team’s wins and successes. On the opposite side, when something didn’t work well, it was the team that was at fault. Very

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